Privacy Policy

Introduction

Heavy Machinery and More, operated by Network Marketer LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Business information
• Equipment details and photos you submit
• Communication preferences and consent records
• Transaction history
• Records of your consent to receive communications (date, time, IP address)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (city, state, country)
• Demographic information (age range, gender, interests)

Consent Records (TCPA Compliance)

In compliance with the Telephone Consumer Protection Act (TCPA) and other applicable laws, we maintain records of your consent to receive communications. These records include:

• Date and time consent was provided
• The specific language you agreed to
• IP address at the time of consent
• Device and browser information
• The form or page where consent was given
• Phone number(s) for which consent was provided

These records are maintained for a minimum of 5 years and may be used to demonstrate compliance with applicable laws.

How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Respond to inquiries and provide customer support
• Send marketing communications (with your express consent)
• Make telemarketing calls and send text messages (with your express written consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
• Maintain records of consent and opt-out requests

Information Sharing and Disclosure

We may share your information with the following parties:

Third-Party Partners and Contractors

We work with trusted partners who may receive your information to assist in our business operations:

• Equipment dealers and resellers in our network
• Transportation and shipping companies
• Inspection and appraisal services
• Financing and insurance providers
• Marketing and advertising partners
• Call center and customer service providers
• SMS and communication platform providers

Analytics and Advertising Partners

We use third-party analytics and advertising services that collect information about your activity on our website. These include:

• Google Analytics: Collects website usage data, demographics, and interests
• Facebook Pixel: Tracks conversions and enables targeted advertising based on demographics and interests
• Other advertising networks: May collect data for remarketing and targeted advertising purposes

Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Opt out of SMS/text messages by replying STOP
• Opt out of telemarketing calls
• Request information about data sharing
• Request a copy of your consent records

To exercise these rights, visit our Opt-Out page or contact us at (757) 508-5894 or info@heavymachinaryandmore.com.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it is used
• Right to delete your personal information
• Right to opt-out of the sale of your personal information
• Right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, visit our Opt-Out page or contact us using the information below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including consent records. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Consent records are retained for a minimum of 5 years to demonstrate compliance with TCPA and other applicable laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated through our website or other appropriate means.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: